Library

Here are some resources and links you may find useful.

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Plans Foundation documents Board Tiaki Wai Government Partners

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New resources will be added over time

Summary of feedback on the Tiaki Wai draft Water Services Strategy, Customer Charter and Significance and Engagement Policy

This document provides a summary of feedback received by Tiaki Wai on the following documents:

  • Draft Water Services Strategy 2026/27
  • Draft Customer Charter
  • Draft Significance and Engagement Policy

Infographic: Expected funding and expenditure in 2026/27

A one-page summary showing where funding is expected to come from in 2026/27 and how it will be used.

Infographic: Water services charges in 2026/27

A one-page summary of charges and billing. For more information, visit the Billing page.

Tiaki Wai Significance and Engagement Policy for 2026/27

June 2026

Tiaki Wai Debtors' Management & Hardship/Waivers Policy

June 2026

Tiaki Wai Pricing Policy

June 2026

Water Services Strategy 2026/27

June 2026

Partners Committee Terms of Reference

Updated with effect from 29 May 2026.

Statement of Expectations

Updated with effect from 29 May 2026.